Job vacancy Front Desk Officer / Admin Officer

Auraniums is seeking a diligent and proactive Front Desk Officer / Admin Officer to join our dynamic team. As the first point of contact for our company, you will play a pivotal role in creating a positive and welcoming environment for clients, visitors, and employees. This role combines front desk duties with administrative support, ensuring the smooth operation of our office.

1. Front Desk Management:

   • Greet and welcome visitors and clients in a warm and professional manner.
   • Manage the reception area, ensuring it is tidy and presentable.
   • Answer, screen, and forward incoming phone calls, taking messages when necessary.
   • Provide basic and accurate information in-person and via phone/email.

2. Administrative Support:

   • Assist in daily office operations and manage various administrative tasks.
   • Handle incoming and outgoing mail, courier services, and deliveries.
   • Maintain office supplies inventory and place orders when necessary.
   • Organize and schedule meetings and appointments.
   • Assist with travel arrangements and accommodations for staff.

3. Document Management:

   • Prepare and update company documents, reports, and correspondence.
   • Ensure proper filing and record-keeping of documents.
   • Manage electronic and physical files, ensuring data is secure and easily accessible.

4. Communication:

   • Serve as the point of contact between the office and external parties.
   • Assist in coordinating internal communications and disseminating information.
   • Facilitate communication between departments as needed.

5. Support to HR and Finance:

   • Assist HR with the onboarding process for new employees.
   • Help manage employee attendance records and maintain employee files.
   • Provide basic support to the finance department, such as processing invoices and expense reports.

6. Customer Service:

   • Address inquiries from clients and visitors in a professional and courteous manner.
   • Handle complaints and escalate issues to the appropriate department when necessary.

7. Event Coordination:

   • Assist in organizing company events, meetings, and training sessions.
   • Coordinate catering and logistical arrangements for company events.

• High school diploma or equivalent; a degree in administration or a related field is a plus.
• Proven experience as a Front Desk Officer, Receptionist, or Administrative Officer.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Excellent written and verbal communication skills.
• Strong organizational and multitasking abilities.
• Ability to maintain a professional demeanor under pressure.
• High level of accuracy and attention to detail.
• Customer service orientation and problem-solving skills.
• Experience with office equipment (e.g., fax machines and printers).

• Opportunity to work with a forward-thinking and innovative software house.
• Collaborative and inclusive work environment.
• Professional development and growth opportunities.
• Competitive salary.

If you are a motivated individual with a passion for administration and customer service, we invite you to apply for the Front Desk Officer / Admin Officer position at Auraniums.